Frequently Asked Questions
Why dont other companies put there pricing online like you?
We have our pricing online for the convenience of our customers. We also do this because we are confident that our product quality and price is unmatched in the industry. Our 52 years of knowledge enables us to compare our products to any other playsets, trampolines or basketball goals that you might be considering. We are happy to answer any questions and do any comparison so you get the best product for your family. Just ask!
What type of wood are your playsets made of ?
Bergfeld playsets are made of both Redwood or Cedar. They both carry a LIFETIME or 10 Year warranty on all wood components to the original purchaser. California Redwood and Cedar have proven to be superior in durability, beauty, strength and resistance to the elements. Redwood and Cedar does not contain harmful chemicals that may affect your children's health. Its tight, thin cell structure is very unique; and therefore, moisture absorbs at a much much slower rate than other woods. This in turn, reduces the effects of decay and the attraction to bugs that may be looking for a home. Naturally Beautiful No other softwood has the rich beauty and deep grain texture of redwood and cedar. Bergfeld Recreation uses only wood from suppliers that participate in the Sustainable Forestry Initiative Programs (SFI)
What type of site preperation is needed before installation?
Choose a location with a 6' perimeter around all sides of your playset. Site should be level although we will level your playset into your yard. Digging in your set level is included up to 6" deep. Our sets have some adjustability for unlevel yards. If your play area is more than a gradual slope then call us for a free yard check.
Can I install the playset myself?
Yes, all of our sets are precut and predrilled. Easy to read instructions allow you to install most of our sets in 3 to 12 hours.
Can I add on to my playset later on?
That is what sets us apart from many other companies is our modular designs. You can start with a basic playset and add on as your children grow.
How often do your playsets have to be sealed?
All of our sets are sealed/stained before you get them so they are automatically protected from outdoor elements. We recommend sealing your playset every 2 years. We also have a maintenance service where we tighten all the bolts, powerwash and seal your set , so you dont have to.
What if I move?
Call us . We move both residential and commercial playsets, basketball goals and trampolines all the time for our customers. Purchasing our equipment is a long term investment that can move with you. It can also be sold and we can move it and install it for the new owners. Yes, we offer complete tear down and re install service or we can just dismantle the playset for the moving company and provide you with an assembly manual if you are moving out of state.
Do you provide installation services?
Our certified installers can handle all types of commercial and residential installation projects. With 52 years of experience we can handle any project small or large.